Support / FAQs



Are you a manufacturer or trading company?

Our business starts in 2019 as a business office of factory (produce disposable plastic and non-woven products).

In the beginning, we only sell and export diposable products manufactured by our own. With exploded demands on non woven safety products in year 2020, our product line became wider and wider, we started to purchase from many other manufacturers and handle consolidated orders.

Then, we became a separate company independently and established cooperative relationships with many manufacturers. 

However, not all factories are worthy of long-term cooperation, such as those who quoting abnormal prices, those who pay no attention to order delivery and fulfillment. Some cooperation have also created a lot of problems and troubles for us.We will never cooperate again.

We had learned our lessons during coperating with the wrong suppliers, so great importance was paid to select qualified suppliers and right factories, no matter how big they are, no matter how long time they exist, as long as they can produce in strict accordance with our rules and requirements. 

As to bilud stable and solid relationship with the right manufactures, we invested real money into 2 of our approved suppliers, one for non woven disposable items, one for the molded fiber tablewares products, as to deepen the relationships. In this way we could have control power on manufacturing sector and keep good conditions (price & quality), even better than some other manufacturers.

Where are you located? How to reach your company and factory?

Our head office is in Wuhan city, Hubei province, about 1hour away by car from factory, which is in Xiantao city. 

You can contact us to schedule factory trip if you have no idea about the routes.

What’s the MOQ of each order?

Non woven products and molded fiber tablewares are low value daily-use consumables, we mainly sell to business customers (B2B).

Generally, our MOQ is 20’ft full container by sea, we accept multiple products mixed load.
For some special order like trial order or supplementary order, the MOQ is negotiable according to specific conditions.

For air, we don’t require full container order. The MOQ depends on different products.

Do you accept private label?

Yes, of course. We accept OEM and private labeling.

Can you accept customized products?

Sure. We have many experts in the industry and will try to develop products according to your requirement or design artworks.



Do you provide free samples?

Usually samples are free, it’s a starter for a business and we bear the sample cost. We might charge courier cost or ask for customer’s courier account.

However, if we can reach an order, the courier cost will be deducted from the amount of total amount. Hope you can understand and thanks for your understanding & support.



What’s your payment terms?

Generally we accept these two payment terms:

1) T/T Swift Transfer

For sea transportation: T/T deposit before production, the balance against B/L copy in 3 working days.

For air transportation: T/T deposit before production, the balance before shipment.

2) L/C at sight

We accept currency of RMB, USD, GBP and EUR.



How long could I get replied after send you an inquiry?

Usually within 24 hours during working days.

What communication methods do you use?

Usually we use Email, Telephone, Wechat and Whatsapp.